FAQ
Where is Tiny Ink Studio?
We are based in South London
What are your mats made of?
100% premium, food-grade silicone.
How do I clean my mat?
Simply with a wet wipe or a damp cloth. We think they wipe better with a wet wipe.
Just wipe, dry and start again! There's also a small hoop on the side of the mat, so they can be hung out to dry too!
Will the pen come off my child's clothes?
The pens have been manufactured with the mat and are like white board markers.
They come off majority of hard surfaces but we can't guarantee that they will come
EVERY fabric like little humans clothes.
Are your pens non-toxic?
Our pens are non-toxic and contain no known toxic substance.
Do you offer free shipping?
Yes! We offer free shipping to any order in the U.K
Do you sell wholesale?
We sure do and would love to hear from you!
If I change my mind or don't want the mat anymore, can I get a refund?
Yes we offer a full refund if the product hasn't been used and returned within 28 days. Send us an email hello@tinyinkstudio.com for more info.